FAQ

Q: How much is shipping?
A: We Offer Free Worldwide Shipping On All Orders!

Q: How long does shipping takes?
A: U.S. orders takes between 10 to 15 days to arrive at their destination. Some products with high demand can take up to 20 business days.
B: International delivery usually takes between 10 to 15 business days.

Q: What is my tracking number?
A: This is how you will be able to track your order. Your tracking number is sent to you via email and will be available 2-3 days after your order is placed. Please reach out if you haven’t received your tracking number 5 days.

Q: I've lost my tracking number. What can I do?
A: Simply contact us at support@thehendon.com with your full name and mailing address, and we will resend your confirmation number.

Q: How can I make changes to my order?
A: If you need to make changes to your order you will need to contact us within 12 hours of placing the order.

We Can Change:

- Your delivery details
- Your name
- Your email
- Your phone number

Q: How can I cancel my order?
A: You must contact us within 12 hours. We cannot cancel your order once it has already been shipped.

Q: What is your return policy?
A: Items are returnable up to 30 days after purchase.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Contact us:
If there are any issues or problems with an order, please email us at support@thehendon.com